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Our guide, Carlo, passionately recounted the history of Naples, its anecdotes, the cloister of Santa Chiara and everything else. In the San Severo chapel, he masterfully transported us to the origins, to the most illustrious patron, Masonic and Enlightenment up to the telling of the Veiled Christ. Kudos to the guide, 2.5h very enjoyable.

Small tour , well organized! Our guide in a short time told us the history and curiosities of Naples clearly and also gave us lots of tips! Thank you!

Everything and then with the guide named Nicoletta made everything enjoyable with professionalism and passion ... made us I think all happy to have had this wonderful tour of the historic center.

Very nice and the guide really prepared

the guide's preparation and sympathy

Having the opportunity to visit, learn and deepen one's knowledge of local culture with an organized and well-functioning service like Headout's, when one is a traveler in our time, where it is not always and not for everyone easy to carve out time for culture, is a great opportunity. Even more so if the people who accompany and lead these visits are knowledgeable, professional and at the same time passionate about the topics they exhibit. So recognition to the work of the perosne of Headout and specifically many kudos to Carlo Zarone.

I liked the information from the guide who was professional and entertaining. I did not like that the booking for small groups was 25 people....

Very nice experience,despite the uncertain weather and large crowds. The added value was our guide Francesco who with competence, helpfulness and also a pinch of cheerfulness made us grasp the artistic but also folkloric aspects of the city of Naples. Congratulations

Very good organization. I had not been able to find a ticket for the Veiled Christ, so I turned to this site (Headout) a little afraid of getting a rip-off (which had happened to me in the past) : I had to change my mind. The walk in the center of Naples, together with the visit to the Veiled Christ, thanks to the excellent guide (Francesco) , who dispensed historical notes and curiosities, was a wonderful surprise. Absolutely recommend it.

Carlo's engaging , empathetic and experienced guide, a rare ability to find in our time, professionally guided us through the decumani of a Naples of bygone days; the visit to the sansevero chapel and the veiled christo enraptured my heart from such beauty. I highly recommend this exciting experience

Excellent organization! The guide and very knowledgeable and gave us a lot of information about both the history and life of Naples

La guida è un professionista competente e molto preparato. Sa come attirare l'attenzione riuscendo a veicolare informazioni aneddoti e curiosità. Assolutamente una esperienza da ripetere sperando di avere la stessa guida e le stesse emozioni. MICHELE MONTONE

Esperienza bellissima e completa. Carlo, la nostra guida, è stato esaustivo ma allo stesso tempo simpatico. È riuscito a trasmettere non solo la bellissima storia del centro storico di Napoli, ma anche il calore e lo spirito dei suoi abitanti. Lo consiglierei a chiunque, anche ad un Napoletano che voglia approfondire un po' sulla sua città.

Carlo Zarone hat uns wirklich umfassend alles erklärt. Er hat einen sehr guten Einblick in die Geschichte der Stadt vermittelt + interessante Hintergrundinformationen. Diese Führung hat sich echt ausgezahlt. Das Preis- Leistungsverhältnis war sehr gut. Wir würde so eine Führung gleich nochmals machen.

EXCELLENT TOUR GUIDE! ...and of course was taken to see beautiful things

The guide's explanations. The visit, the nice places. The guide's anecdotes Punctuality

Beautiful tour in the heart of Naples with Sara as a guide was a wonderful experience

La nostra guida era eccezzionale,preparato gentile e simpatico.I luoghi bellissimi senza far fila! una meraviglia!!!

Il Signor Carlo e stato bravissimo. E stato una bella esperienza.

La guida del nostro gruppo ci è piaciuto molto. Era molto competente. Bellissima esperienza!

The guide was very passionate about the tour and Napoli, you could feel her enthusiasm and feel good as well.

Great experience. Tour guide was on time, friendly and very knowledgeable. The tour covered all main points and tour guide spoke several languages. I highly recommend this tour.

We loved our visit to Pompeii, largely thanks to our guide, Nello, who is an archaeologist. His guidance really made all the difference: without him, we probably wouldn't have enjoyed discovering the site as much, as there are very few explanations on site. Of course, there is an app, but we didn't use it as we were lucky enough to have a guide. And frankly, interacting directly with someone, asking questions and getting lively explanations is much more rewarding than following an app. We highly recommend taking the tour with a guide: it makes the experience incomparable and much more captivating!

Super good. The guide was charming, highly recommended. Two hours of walking through the most representative houses. The only bad thing was the weather, I recommend going early in the morning.

⭐️⭐️⭐️⭐️ Unforgettable experience at the excavations of Pompeii with Archaeologist Guide Grazia D'Onofrio We were lucky enough to visit the excavations of Pompeii with a simply outstanding guide. From the very first moment she managed to capture the attention of everyone, young and old, transforming the visit into a true journey through time. With passion, expertise and a touch of irony, she was able to engage even our group of children, making the history of Pompeii alive and fascinating to their eyes. Thanks to his ability to tell anecdotes, trivia and historical details in a simple but profound way, each stage of the visit was an exciting discovery. It is an experience that I highly recommend to anyone who wants to experience Pompeii not only as an archaeological site, but as a place that still breathes history and humanity.

Our guide was fantastic, very professional, charming, he explained everything with exquisite knowledge of everything related to Pompeii, our guide was Vincenzo.

An incredible visit to the heart of Pompeii. Our guide Francesco was passionate and fascinating. The city is so immense that a guided tour is essential to discover the secrets and treasures of this site. Invaluable advice at the end of the tour, so that you can continue on your own until the end of the day. Highly recommended.

A complete tour, entertaining and despite the heat our guide made it very enjoyable and interesting. I would definitely repeat. Thank you.

Hi, we loved it! The guide was very nice and everything she told us was very interesting. Excellent choice even though it was summer, because starting at 9.15 am we didn't feel hot. We also liked the exhibition of the woman very much.

Excellent experience! Everything was wonderful. The guide is a wonderful woman who explains and guides you with passion. I congratulate you. Very organized and everything perfect 😍

We had a wonderful experience! Visiting Pompeji had always been my childhood dream and it was special to finally get to do it (with my 2-year old son). Our guide, an archaeologist, was very knowledgable and entertaining (Benedict). He understood well how to get the most out of a 2-hour tour without overwhelming anyone, still being able to answer all the questions we threw at him. The reality is that Pompeji can't be visited within 2 hours only and it was extremely helpful to be on the ground with a guide to show us some of the many highlights (especially, while being with a toddler). Totally recommended! Would do it again anytime!

We were welcomed and registered at the agreed meeting point, assigned a guide and given our receivers. The guide was very knowledgeable, humorous and answered the participants' questions at all times. The 2-hour guided tour of Pompeii was filled with lots of interesting information and stories that allowed you to immerse yourself a little in life almost 2000 years ago. Great tour!!!

Rafael was so kind and gave us a lot of useful information, he was a perfect guide!! Nevertheless, the group was bigger than we expected and to go inside some places in the site was a little bit stressful

Unique experience , with the prepared and engaging guide Edward was able to immerse us in what was an evolved civilization if we think of the era. Without him it would not have been the same.

Our tour guide Vincenzo was awesome! He was so informative and showed us so many highlights that we would've missed if we went on our own.

We had visited Pompeii before without a guide and left with many questions. Some we managed to figure out on our own, but so much remained hidden in plain sight. This time, with Sarah as our guide, the experience was completely transformed. She pointed out amazing details we never would have noticed on our own, like the tiny marble inlays in the streets that reflected moonlight to help people navigate at night, or the worn-down edges of drinking fountains shaped by centuries of hands leaning for support. Sarah brought both the city’s history and its humanity to life with insight, warmth, and storytelling that was both vivid and deeply knowledgeable. Even our friend from Texas, whom we had met on a previous hike, felt a new connection to European roots and history through this experience. We can’t recommend Sarah enough. A fantastic guide who made Pompeii unforgettable.

We found it very interesting and all the history behind this city that was once buried by the Vesuvius volcano, is worth knowing and visiting.

Our guide was an expert regarding the history and archaeological details of Pompei. We learned so many details that broadened our understanding and captured our attention.

The city tour of Bompaje was excellently organized and very informative. The guide impressed us with his in-depth knowledge, interesting anecdotes and pleasant manner. An all-round successful tour that was both historically and culturally fascinating - absolutely recommendable

The tour is fine, they show you significant things and you can ask questions. You get an idea of the city and they explain curiosities, you visit a terma (not inside), the lupanar, the forum, stores, the macellum and some villa, but it is really just an appetizer, Pompeii is so big that in 2 hours you only see a few things. It is worth asking the guide other places to visit and stay a few more hours visiting the rest of the places at your own pace, like the amphitheater and other villas, a city of 20,000 inhabitants can not be seen in a while, you have to take advantage of the entrance and stay there all day. I recommend then to go on your own to the Villa of the Mysteries which is not included in the general entrance of Pompeii (nor in this visit), as it is paid separately (in the past it was not so), you have to pay 8 € to go to that villa and the villa of Nicomedes, with that ticket then a bus takes you to the site of Boscoreale which includes an archaeological visit and a museum.

The organization, the welcome on arrival, and above all our guide, Anna, passionate and fascinating: a well of knowledge that enabled us to discover this exceptional place with all the knowledge we needed.

Very informative and clear. Very nice guide who explained everything well. You don't miss a single detail with the audio guide in your ear.

I thought the tour guide was very friendly and knowledgeable. I also thought being able to skip the line was a nice benefit

Absolutely incredible experience! The 2-hour guided tour of Pompeii was the perfect way to explore this vast archaeological site without feeling overwhelmed. Our English-speaking guide was not only incredibly knowledgeable but also passionate about Roman history, which made the ruins come to life in an unforgettable way. The tour covered the highlights of the ancient city, including the Forum, the baths, the brothel (Lupanar), and several well-preserved homes with frescoes still intact. The guide provided fascinating context about daily life in Pompeii before the eruption of Mount Vesuvius, weaving in stories that made it feel personal and engaging. It was the right balance of walking and listening—never rushed, and plenty of time to take photos and ask questions. Headsets were provided so we could hear everything clearly, even in busier sections of the site. I highly recommend this tour to anyone visiting Pompeii for the first time. It saves you hours of wandering aimlessly and gives you a much deeper understanding of what you’re seeing. Two hours flew by, and I left with a sense of awe at the complexity and tragedy of this once-thriving Roman city.

The guide was fantastic. We had a very interactive tour with great insights about the site and feel that we understand a bit better the complexity of Pompei. The group was small and we had a lot of fun together. Overall great experience.

Headout app was easy and comprehensive to navigate. I managed to squeeze in to purchase last minute tickets to Pompei with archaeologist the night before. Once bought, the agency (Askos) was in touch via email and WhatsApp to confirm the booking, and give reminders to be on time. Straight forward instructions to reach, and saved quite a bit of $$ using public transport to the location. Really made my Naples trip a memorable one, so much so that I used to buy tickets to the catacombs too. They even gave discounts for future Headout purchases. I highly recommend this platform.

We ended up arriving late in the day (around 4) and there was no line at all. We went in immediately, looked around the first floor of the palazzo but tried to get into the garden as soon as possible. They close at 7:30, but we had plenty of time and were able to pretty much see everything. Even the Grotto of Diana that reopened after a major renovation (and being closed for 40 years!) it's quite amazing. I hope they will continue to renovate and be able to maybe even bring some fountains back. You can see a lot of work is happening. We also got to hear the organ fountain. It plays every 2 hours on the 1/2 hr. (10:30, 12:30, etc) so amazing

It was a very nice tour through Pompeii and the guide was great. Thank you very much.

Very good service. Punctual and friendly. No setbacks. 👍

Staff are very friendly and very well organised. The trip to Mt Vesuvius was easy and once we arrived given two hours to make the trek up and down. This was a good amount of time. The experience is amazing and so worth the effort to get to the top. Just remember to take water and proper shoes

No audio-guide or info supplied and some confusion to take the transfer bus back to Pompeii as the one we should get on was already full and had to wait for the next one. I understand that August is a busy time but felt a bit of a mess in the bus area in front of the entrance to Vesuvio. Still, awesome views!

Discovering the crater of the mythical Vesuvius was a dream. Getting there was very easy thanks to the shuttle bus that drops you off at the bottom of the small path leading up to it. On the other hand, I found the service very expensive, given that there isn't even a small paper guide to the volcano!

The time is not enough to enjoy the Mt. Vesuvius. You should add 30 minutes minimum for the experience. The rest was great.

What a dilapidated minibus we were put in with windows hanging and dangling and shock absorbers that were worn out so you thought your last hour had come. I am 183 cm tall and normally built and my legs couldn't be there at all, there is so little space. At the top, the instructions themselves were given in an unclear language so those of us at the back of the bus didn't understand what the speed talk was about? Problems getting in past the guard because your paper ticket had to be used and not your app. blatantly strange. We were delayed 10 minutes out of the 25 minutes it took to get up, but we got up and enjoyed the view and then we had to rush down to catch the bus back - otherwise we had to buy a taxi which was also a tourist trap. I wonder what it would have cost us if we had come down too late? The descent... The bus driver drove down too fast in a curve so we tipped far to one side and almost fell over. So we sat there with our hearts in our throats thinking our lives depended on a driver who drove at a breakneck pace. But if nothing else the sun was shining and we had the most beautiful view of the whole place. That gives it three stars, everything else was just another tourist trap.

The organization was perfect. The round-trip time between the bus parking lot and the cone of Vesuvius is correct. Only downside: the bus driver spends the whole trip on the phone, driving one-handed on very steep roads.

Awsome trip to the vulcano, but very expensive and no audio guide was provided as desribed in the booking confirmation. It is easy to go there and only entrance tickets are needed

Booking was easy, organisation excellent.

The service is very professional and accommodating. Well organized and straightforward. Well worth the price

A tough climb in hot weather, but a great experience at the top.

Convenient, easy to find and follow, whether you're going there or back.

I am disappointed in this excursion. We were promised a skip-the-line with about 8 people at the top of Vesuvius with guided tour by a volcanologist in Angel. We just hiked up to the top with our van of 25 people each at our own pace. There was no "line" to skip at the top. There was also no guide to give us the tour in English. There were guides just standing around and we were told to wait and see if any more people wanted an English-speaking guide because they didn't want to do it for the 2 of us. Really a letdown. Then we continued by van to Herculaneum. Apparently the promised audio guide was something we had to download ourselves on our cell phone. I don't carry earbuds so it was very inconvenient to walk around that way. Also, the system locked up after the introduction and I didn't get on it with my cell phone after that. I want to use my cell phone to take pictures and not as an audio guide. So there was a very bad connection with 4G + the battery of my cell phone would never have been enough either should I have been able to receive the audio guide via my cell phone.

Impersonal tour. Felt herded as so busy. The ai tour of Herculaneum was unimpressive so we ended up going round u guided. Didn't have long enough to truly see the site. Had no clue how long the climb at Vesuvius would be. Regret booking via this agent which was in fact through Around Vesuvius.

Both guides, Mario for Vesuvius and Yolanda for Pompeii, were exceptional. Very dynamic, knowledgeable, and engaging throughout. I highly recommend them!

They charged me an extra 40€ because by mistake you gave me the ticket from Pompeii instead I had asked for it from Naples; 40€ paid to be able to leave from Naples moreover without any receipt

Because of the weather, Vesuvius was closed. The office girl told me I will get refund in 24 hours , I have not received refund yet, could you please process refund as soon as possible. Thanks. Jian

The speed with which tickets are obtained and the respect shown to visitors.

This tour is basically a travel service between Pompei, Mt Vesuvius and Herculaneum. We were taken to Mt Vesuvius and left there - told to meet the bus at particular time. Considerable confusion about which bus to get on - driver very confused. Next we were dropped at Herculaneum with an audio guide that was totally separate to the Herculaneum numbers so when you played it, it didn't match where you were. Got back to bus at time we were told. Company miscounted number of participants so we had to sit and wait an extra 15 minutes. Driver was not happy and drove us back to Pompei in a very unsafe manner (130km/hr) on highway in a rickety minibus. Then we were left at Pompei with audio guide which had to be returned by 5.30 so you could get your ID back. An extremely disorganised company and too expensive to basically pay for transport and entry tickets. Enjoyed climbing Mt Vesuvius and wandering around Pompei and Herculaneum without audio guides.

Our excursion to Vesuvius and Pompeii was well organized and staff were very friendly. No queuing to either attraction and bus drops at convenient locations. Only feedback is the Vesuvius walk is much further than 1km quoted by the guides from drop off and is not the easy walk it's advertised as. Maps of Pompeii were limited in detail - would have preferred a more explicit map and more detailed audio

Climbing Vesuvius was a great experience. Even so, the package said that it included a volcanologist guide in the visit to the volcano, not only there was no guide but the ONLY thing they told us was that it took 20 minutes to climb (totally false, it takes to get to the first bar) and that in an hour and a half we had to return to the point where the bus had left us. For the visit to Pompeii was with audio guide, not all the regions in Pompeii (important) and those that do enter are not all assigned numbers. In addition I had to download an application that I do not need.... (Because there is no other way to access the entrances). For the rest, correct.

Mount Vesuvius, the Pompeii site

Completely imerssive and humbling history lesson.

Organização e transporte para o Vesúvio

easy to book, easy to find the place and the journey was as expected.

The good and efficient organization. The safe drivers. A little more time in Pompeii would be good as there is a lot to see. The introduction was a bit hectic but OK.

As I was due to visit Herculaneum, I was enrolled in a group visiting Pompeii with 'l'agence autour du Vésuve'. Fortunately, this agency took care of us so that we could visit Vesuvius and Herculaneum (shuttles between Pompeii/Vesuvius/Herculaneum and entrance tickets). Many thanks to this agency for their professionalism. So a mixed experience, since we weren't registered in the right group.

I missed the tour because trenitalia was 2h delayed. This is not your fault. But the support told me I should take a taxi to vesuvius and join the tour there. But the tour didn't wait there either and the support didn't reply anymore. So I spent 90.- for a taxi for nothing.

The service was great and the sites were out of this world. Highly recommended.

Weather and destinations. Less good the bus drivers, very loud and extremely fast

As so many others have mentioned, the only good thing about this tour was the transportation! The driver was perhaps the rudest person I've ever encountered while traveling (a person who voluntarily deals with tourists and still being this rude and inconsiderate, he honestly should be fired from this company!) Weather was unpredictable, which is beyond anyone's control, however, we were dropped off at Mt. V without being told that there was Zero visibility at the top or even being given the option to skip it, a total waste of an hour plus of our day. After the volcano, we were dropped off at Herculaneum. Far too much time was allowed for this location- it can be seen within an hour. By time we got to Pompeii, we were told that the buildings were going to be closed within 15 minutes. Having entered on the far end near the stadium, totally ruined our plan to see the highlights. We have actually been to Pompeii before and were very excited to be back, however this tour (or lack thereof) just ruined all we were excited about! DO NOT make the mistake that I did, I always take reviews with a grain of salt, but assume it of course cannot be that bad. Unfortunately this tour was the worst. We paid a good amount of money, which honestly we should have received a discount due to the bad weather or even a cancellation of the tour beforehand, we would have had a better day just doing our own thing! Would never recommend this tour for anyone, please go look elsewhere the tour and money spent will be better for you!

Very well organized trip, meeting points clear and easy to find. Enough time in each place to see everything. We highly recommend this activity, which allows you to see 3 emblematic places close to Naples in one day!

Good transport and organisation. Unfortunately the audio guides did not correspond to the places in Erculaneum. In pompeii, it was intermittent. Overall they were amazing places to visit. This company get you to the places, take the hassle out of buying the tickets, and drive you safely back at the end of the day.

Very well organized day. We were able to visit all 3 sites, without having to rush for Herculanum and Mount Vesuvius. For pompei, they show us the places to visit and the time allotted. Don't forget good shoes, as you'll be walking a lot. The team was top-notch. They even spoke a little French, even though we weren't supposed to. Audioguide for herculanum and pompei in French. Very nice!

I didn't really go, I didn't make it to the bus, but I managed to contact the organizater and got my pompeii entrance ticket and used them to go on my own. 10/10 communication experience

The bus between the two venues was good.