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Our guide, Carlo, passionately recounted the history of Naples, its anecdotes, the cloister of Santa Chiara and everything else. In the San Severo chapel, he masterfully transported us to the origins, to the most illustrious patron, Masonic and Enlightenment up to the telling of the Veiled Christ. Kudos to the guide, 2.5h very enjoyable.

Small tour , well organized! Our guide in a short time told us the history and curiosities of Naples clearly and also gave us lots of tips! Thank you!

Everything and then with the guide named Nicoletta made everything enjoyable with professionalism and passion ... made us I think all happy to have had this wonderful tour of the historic center.

Very nice and the guide really prepared

the guide's preparation and sympathy

Having the opportunity to visit, learn and deepen one's knowledge of local culture with an organized and well-functioning service like Headout's, when one is a traveler in our time, where it is not always and not for everyone easy to carve out time for culture, is a great opportunity. Even more so if the people who accompany and lead these visits are knowledgeable, professional and at the same time passionate about the topics they exhibit. So recognition to the work of the perosne of Headout and specifically many kudos to Carlo Zarone.

I liked the information from the guide who was professional and entertaining. I did not like that the booking for small groups was 25 people....

Very nice experience,despite the uncertain weather and large crowds. The added value was our guide Francesco who with competence, helpfulness and also a pinch of cheerfulness made us grasp the artistic but also folkloric aspects of the city of Naples. Congratulations

Very good organization. I had not been able to find a ticket for the Veiled Christ, so I turned to this site (Headout) a little afraid of getting a rip-off (which had happened to me in the past) : I had to change my mind. The walk in the center of Naples, together with the visit to the Veiled Christ, thanks to the excellent guide (Francesco) , who dispensed historical notes and curiosities, was a wonderful surprise. Absolutely recommend it.

Carlo's engaging , empathetic and experienced guide, a rare ability to find in our time, professionally guided us through the decumani of a Naples of bygone days; the visit to the sansevero chapel and the veiled christo enraptured my heart from such beauty. I highly recommend this exciting experience

Excellent organization! The guide and very knowledgeable and gave us a lot of information about both the history and life of Naples

La guida è un professionista competente e molto preparato. Sa come attirare l'attenzione riuscendo a veicolare informazioni aneddoti e curiosità. Assolutamente una esperienza da ripetere sperando di avere la stessa guida e le stesse emozioni. MICHELE MONTONE

Esperienza bellissima e completa. Carlo, la nostra guida, è stato esaustivo ma allo stesso tempo simpatico. È riuscito a trasmettere non solo la bellissima storia del centro storico di Napoli, ma anche il calore e lo spirito dei suoi abitanti. Lo consiglierei a chiunque, anche ad un Napoletano che voglia approfondire un po' sulla sua città.

Carlo Zarone hat uns wirklich umfassend alles erklärt. Er hat einen sehr guten Einblick in die Geschichte der Stadt vermittelt + interessante Hintergrundinformationen. Diese Führung hat sich echt ausgezahlt. Das Preis- Leistungsverhältnis war sehr gut. Wir würde so eine Führung gleich nochmals machen.

EXCELLENT TOUR GUIDE! ...and of course was taken to see beautiful things

The guide's explanations. The visit, the nice places. The guide's anecdotes Punctuality

Beautiful tour in the heart of Naples with Sara as a guide was a wonderful experience

La nostra guida era eccezzionale,preparato gentile e simpatico.I luoghi bellissimi senza far fila! una meraviglia!!!

Il Signor Carlo e stato bravissimo. E stato una bella esperienza.

La guida del nostro gruppo ci è piaciuto molto. Era molto competente. Bellissima esperienza!

It was a very nice tour through Pompeii and the guide was great. Thank you very much.

Very good service. Punctual and friendly. No setbacks. 👍

Staff are very friendly and very well organised. The trip to Mt Vesuvius was easy and once we arrived given two hours to make the trek up and down. This was a good amount of time. The experience is amazing and so worth the effort to get to the top. Just remember to take water and proper shoes

No audio-guide or info supplied and some confusion to take the transfer bus back to Pompeii as the one we should get on was already full and had to wait for the next one. I understand that August is a busy time but felt a bit of a mess in the bus area in front of the entrance to Vesuvio. Still, awesome views!

Discovering the crater of the mythical Vesuvius was a dream. Getting there was very easy thanks to the shuttle bus that drops you off at the bottom of the small path leading up to it. On the other hand, I found the service very expensive, given that there isn't even a small paper guide to the volcano!

The time is not enough to enjoy the Mt. Vesuvius. You should add 30 minutes minimum for the experience. The rest was great.

What a dilapidated minibus we were put in with windows hanging and dangling and shock absorbers that were worn out so you thought your last hour had come. I am 183 cm tall and normally built and my legs couldn't be there at all, there is so little space. At the top, the instructions themselves were given in an unclear language so those of us at the back of the bus didn't understand what the speed talk was about? Problems getting in past the guard because your paper ticket had to be used and not your app. blatantly strange. We were delayed 10 minutes out of the 25 minutes it took to get up, but we got up and enjoyed the view and then we had to rush down to catch the bus back - otherwise we had to buy a taxi which was also a tourist trap. I wonder what it would have cost us if we had come down too late? The descent... The bus driver drove down too fast in a curve so we tipped far to one side and almost fell over. So we sat there with our hearts in our throats thinking our lives depended on a driver who drove at a breakneck pace. But if nothing else the sun was shining and we had the most beautiful view of the whole place. That gives it three stars, everything else was just another tourist trap.

The organization was perfect. The round-trip time between the bus parking lot and the cone of Vesuvius is correct. Only downside: the bus driver spends the whole trip on the phone, driving one-handed on very steep roads.

Awsome trip to the vulcano, but very expensive and no audio guide was provided as desribed in the booking confirmation. It is easy to go there and only entrance tickets are needed

Booking was easy, organisation excellent.

The service is very professional and accommodating. Well organized and straightforward. Well worth the price

A tough climb in hot weather, but a great experience at the top.

Convenient, easy to find and follow, whether you're going there or back.

The guide was very passionate about the tour and Napoli, you could feel her enthusiasm and feel good as well.

Great experience. Tour guide was on time, friendly and very knowledgeable. The tour covered all main points and tour guide spoke several languages. I highly recommend this tour.

The good and efficient organization. The safe drivers. A little more time in Pompeii would be good as there is a lot to see. The introduction was a bit hectic but OK.

As I was due to visit Herculaneum, I was enrolled in a group visiting Pompeii with 'l'agence autour du Vésuve'. Fortunately, this agency took care of us so that we could visit Vesuvius and Herculaneum (shuttles between Pompeii/Vesuvius/Herculaneum and entrance tickets). Many thanks to this agency for their professionalism. So a mixed experience, since we weren't registered in the right group.

I missed the tour because trenitalia was 2h delayed. This is not your fault. But the support told me I should take a taxi to vesuvius and join the tour there. But the tour didn't wait there either and the support didn't reply anymore. So I spent 90.- for a taxi for nothing.

The service was great and the sites were out of this world. Highly recommended.

Weather and destinations. Less good the bus drivers, very loud and extremely fast

As so many others have mentioned, the only good thing about this tour was the transportation! The driver was perhaps the rudest person I've ever encountered while traveling (a person who voluntarily deals with tourists and still being this rude and inconsiderate, he honestly should be fired from this company!) Weather was unpredictable, which is beyond anyone's control, however, we were dropped off at Mt. V without being told that there was Zero visibility at the top or even being given the option to skip it, a total waste of an hour plus of our day. After the volcano, we were dropped off at Herculaneum. Far too much time was allowed for this location- it can be seen within an hour. By time we got to Pompeii, we were told that the buildings were going to be closed within 15 minutes. Having entered on the far end near the stadium, totally ruined our plan to see the highlights. We have actually been to Pompeii before and were very excited to be back, however this tour (or lack thereof) just ruined all we were excited about! DO NOT make the mistake that I did, I always take reviews with a grain of salt, but assume it of course cannot be that bad. Unfortunately this tour was the worst. We paid a good amount of money, which honestly we should have received a discount due to the bad weather or even a cancellation of the tour beforehand, we would have had a better day just doing our own thing! Would never recommend this tour for anyone, please go look elsewhere the tour and money spent will be better for you!

Good transport and organisation. Unfortunately the audio guides did not correspond to the places in Erculaneum. In pompeii, it was intermittent. Overall they were amazing places to visit. This company get you to the places, take the hassle out of buying the tickets, and drive you safely back at the end of the day.

Very well organized day. We were able to visit all 3 sites, without having to rush for Herculanum and Mount Vesuvius. For pompei, they show us the places to visit and the time allotted. Don't forget good shoes, as you'll be walking a lot. The team was top-notch. They even spoke a little French, even though we weren't supposed to. Audioguide for herculanum and pompei in French. Very nice!

I didn't really go, I didn't make it to the bus, but I managed to contact the organizater and got my pompeii entrance ticket and used them to go on my own. 10/10 communication experience

The bus between the two venues was good.

The bus journeys between the locations went smoothly. The distribution of tickets also worked well. The time management in Pompeii was poor. We had planned 2 hours, which is very short for this place. It was the last stop of the tour between 3 and 5 PM. It must have taken 15 minutes to walk inside to the buildings. On this day, for reasons unknown to me, Pompeii closed at 5 PM and from 4 PM the buildings were cordoned off and could no longer be visited from the inside. The organizer did not inform us that the buildings would be closed off so early, nor did they reschedule the tour due to the closure of the complex at 5 PM and went to Pompeii first. As a result, we had the least time at the largest of the 3 sites, as we effectively only had 45 minutes for the buildings in Pompeii. In my opinion, this was a planning error on the part of the organizer. Pompeii as the first stop would have been necessary on this day in order to be able to see more of the buildings from the inside.

The tour was absolutely amazing. Our archeologist guide Teresa was phenomenal. Her knowledge and passion for Pompeii was contagious. She talked the history, the people, and when walking around painted a picture of how this ancient civilisation operated. We learnt tonnes of cool things about the buildings, excavations and saw everything that was open on the tour. Also learnt about the people, the volcano and how the 1000 bodies were found and why they may have remained on Pompeii. I hadn't heard about the villa of mysteries and this was a super valuable experience as well. To see an excavation site being worked on was super cool and to see the frescos on the walls was amazing. Highly recommend this tour. Super informative and interesting. Thanks again to Teresa who was the absolute best. Could have listened to her talk for hours about Pompeii.

Our guide, Ana Sorrento from Aksos Tours was fantastic. She brought the whole thing to life for us. Pompeii was definitely a highlight for us and the Villa dei Misteri is so worth the extra time. Pompeii was beautiful and poignant. I couldn't believe how well preserved and large the site was. It was very easy to imagine what say to day life must've been like there, with the help of Ana's descriptions. Very hot and long day so be prepared. I'd advise taking a small face towel so that you can wet it and wipe yourself during the day to get some relief from the heat. Definitely take a hat, linen long sleeve shirt too.

Fantastic tour. Our guide was excellent and really brought to life how it would have been to have lived in the ancient city. Would highly recommend 😁

The experienced and funny tour guide (Anna Sorrento) shared a lot of good information about the city, culture, observations of the past and funfacts

It was an incredible experience! incredibly interesting! Our guide, Anna Sorrento was very good and knowledgeable!

The knowledge of Alessandra and his fluent english

Antonio was amazing, he adjusted our tour to accommodate our needs. The experience was perfect and made us all feel more knowledgeable about Pompeii and daily Roman life. After we finished our time together we were able to explore on our own and use what we learned.

Our guide Laura was really great! The enthusiasm with which she showed us Pompeii was totally infectious. Her knowledge of this archaeological treasure was very impressive. We can only recommend such a tour!

a great tour, the guide who made us the visit was very attentive and committed, making passionate explanations that made us have one of the best experiences of this vacation.

We had a lovely guide called Francesca who was very knowlegeabe and passionate about archeology and Pompeii. Would absolutely recommend this company. Our visit was fantastic.

Super friendly guide who was very happy to tailor the tour to the places we really wanted to see. Knowledgeable and happy to answer questions we had about Pompeii. Really positive experience

The guide was lovely and very knowledgeable she made Pompeii come to life. And explained things very clearly well worth every penny I would fully recommend a personal guided tour.

Rosana, an archaeologist, is an excellent and professional Pompeii guide. She showed us the ancient city, which was buried by Vesuvius almost 2,000 years ago, in an exciting, entertaining and knowledgeable way. We will definitely be back, as we were very impressed by the excavations, you need more than one day to see everything and the excavations have not yet been completed.

The absolute expertise of the guide Rossa !!!!!!!!!!!!!!!!!!!!!!!!!!

Top tour with top guide (Mimma). We were very satisfied.

Our guide Vito was so knowledgeable, his English was brilliant, and he really brought Pompei to life for us.

Exceptional site and exceptional guide, thank you Federica.

Thanks to Rosario for this fascinating visit, and to her ancestors too, of course.

We learned more in the first 30 min about pompeii than we wouldve learned with an audio guide in 4 hours

The tour was fantastic. The guide Rossana was attentive, engaging and knowledgeable. A strong recommendation!

Frederica, our guide was amazing! We had a great visit, and highly recommend the tour.

Our guide was brilliant. Absolutely new the detail you would expect from an archiologist. Conducted visit at our pace whilst ensuring we saw key parts. Going early gave us more space as well.

Very knowledge guide. She was able to engage all of us. Highly recommend

We loved our visit to Pompeii, largely thanks to our guide, Nello, who is an archaeologist. His guidance really made all the difference: without him, we probably wouldn't have enjoyed discovering the site as much, as there are very few explanations on site. Of course, there is an app, but we didn't use it as we were lucky enough to have a guide. And frankly, interacting directly with someone, asking questions and getting lively explanations is much more rewarding than following an app. We highly recommend taking the tour with a guide: it makes the experience incomparable and much more captivating!

Super good. The guide was charming, highly recommended. Two hours of walking through the most representative houses. The only bad thing was the weather, I recommend going early in the morning.

The guided tour is really worth it. We had a really knowledgeable guide, who was also choosing the route in a way to avoid the crowds. And with the ear piece, it is easy to hear while not being close, allowing to look around.

⭐️⭐️⭐️⭐️ Unforgettable experience at the excavations of Pompeii with Archaeologist Guide Grazia D'Onofrio We were lucky enough to visit the excavations of Pompeii with a simply outstanding guide. From the very first moment she managed to capture the attention of everyone, young and old, transforming the visit into a true journey through time. With passion, expertise and a touch of irony, she was able to engage even our group of children, making the history of Pompeii alive and fascinating to their eyes. Thanks to his ability to tell anecdotes, trivia and historical details in a simple but profound way, each stage of the visit was an exciting discovery. It is an experience that I highly recommend to anyone who wants to experience Pompeii not only as an archaeological site, but as a place that still breathes history and humanity.

Our guide was fantastic, very professional, charming, he explained everything with exquisite knowledge of everything related to Pompeii, our guide was Vincenzo.

An incredible visit to the heart of Pompeii. Our guide Francesco was passionate and fascinating. The city is so immense that a guided tour is essential to discover the secrets and treasures of this site. Invaluable advice at the end of the tour, so that you can continue on your own until the end of the day. Highly recommended.

A complete tour, entertaining and despite the heat our guide made it very enjoyable and interesting. I would definitely repeat. Thank you.

Hi, we loved it! The guide was very nice and everything she told us was very interesting. Excellent choice even though it was summer, because starting at 9.15 am we didn't feel hot. We also liked the exhibition of the woman very much.

Excellent experience! Everything was wonderful. The guide is a wonderful woman who explains and guides you with passion. I congratulate you. Very organized and everything perfect 😍

We had a wonderful experience! Visiting Pompeji had always been my childhood dream and it was special to finally get to do it (with my 2-year old son). Our guide, an archaeologist, was very knowledgable and entertaining (Benedict). He understood well how to get the most out of a 2-hour tour without overwhelming anyone, still being able to answer all the questions we threw at him. The reality is that Pompeji can't be visited within 2 hours only and it was extremely helpful to be on the ground with a guide to show us some of the many highlights (especially, while being with a toddler). Totally recommended! Would do it again anytime!

We were welcomed and registered at the agreed meeting point, assigned a guide and given our receivers. The guide was very knowledgeable, humorous and answered the participants' questions at all times. The 2-hour guided tour of Pompeii was filled with lots of interesting information and stories that allowed you to immerse yourself a little in life almost 2000 years ago. Great tour!!!

Rafael was so kind and gave us a lot of useful information, he was a perfect guide!! Nevertheless, the group was bigger than we expected and to go inside some places in the site was a little bit stressful

We had visited Pompeii before without a guide and left with many questions. Some we managed to figure out on our own, but so much remained hidden in plain sight. This time, with Sarah as our guide, the experience was completely transformed. She pointed out amazing details we never would have noticed on our own, like the tiny marble inlays in the streets that reflected moonlight to help people navigate at night, or the worn-down edges of drinking fountains shaped by centuries of hands leaning for support. Sarah brought both the city’s history and its humanity to life with insight, warmth, and storytelling that was both vivid and deeply knowledgeable. Even our friend from Texas, whom we had met on a previous hike, felt a new connection to European roots and history through this experience. We can’t recommend Sarah enough. A fantastic guide who made Pompeii unforgettable.

We found it very interesting and all the history behind this city that was once buried by the Vesuvius volcano, is worth knowing and visiting.

Our guide was an expert regarding the history and archaeological details of Pompei. We learned so many details that broadened our understanding and captured our attention.

The tour is fine, they show you significant things and you can ask questions. You get an idea of the city and they explain curiosities, you visit a terma (not inside), the lupanar, the forum, stores, the macellum and some villa, but it is really just an appetizer, Pompeii is so big that in 2 hours you only see a few things. It is worth asking the guide other places to visit and stay a few more hours visiting the rest of the places at your own pace, like the amphitheater and other villas, a city of 20,000 inhabitants can not be seen in a while, you have to take advantage of the entrance and stay there all day. I recommend then to go on your own to the Villa of the Mysteries which is not included in the general entrance of Pompeii (nor in this visit), as it is paid separately (in the past it was not so), you have to pay 8 € to go to that villa and the villa of Nicomedes, with that ticket then a bus takes you to the site of Boscoreale which includes an archaeological visit and a museum.

I thought the tour guide was very friendly and knowledgeable. I also thought being able to skip the line was a nice benefit

The guide was fantastic. We had a very interactive tour with great insights about the site and feel that we understand a bit better the complexity of Pompei. The group was small and we had a lot of fun together. Overall great experience.

Headout app was easy and comprehensive to navigate. I managed to squeeze in to purchase last minute tickets to Pompei with archaeologist the night before. Once bought, the agency (Askos) was in touch via email and WhatsApp to confirm the booking, and give reminders to be on time. Straight forward instructions to reach, and saved quite a bit of $$ using public transport to the location. Really made my Naples trip a memorable one, so much so that I used to buy tickets to the catacombs too. They even gave discounts for future Headout purchases. I highly recommend this platform.

Really lived up to its name as we skipped pretty much all the clues. Paulo (our guide) took us where the queues weren't; and was on good terms with every crowd controller (most were ladies - just saying) and knew absolutely everything we needed to know. It was very interesting to see the ongoing excavations under the high tech structure and appreciate how much material is moved to access this town frozen in time. It is still possible to imagine the owners of these villas and understand some of how their world operated before that fateful day, and a knowledgeable and enthusiastic guide like Paulo is key to that.

We had a great time on this tour and it was just the right amount of history and humour for a family of different ages and interests. Our guide Frankie was excellent at keeping us away from crowds and in the shade as much as possible and made the experience "fantastico". Would recommend.

Ma Laura was a kind and experienced guide that game us a lot of information on facts abou Pompei. This tour was great thanks to Ma Laura! Thank you very much!!!

Our time spent at Pompeii was unforgettable. I will treasure the memories forever. What a remarkable place to visit and our tour guide was very so good 😊 explaining everything and showing us all the fascinating sites , steeped in history.

Thanks to the humor and eruption of our archaeologist guide Hillary, we had an extraordinary visit. Bravo, I recommend this formula.

The crowds were enormous, because it was the first Sunday of the month and the entrance for the rest of the people was free. Our guide explained to us that on 2nd of June is the day of the Republic so that's why the crowds were so big. Roberta was great in taking us to see the best places as she used to work there 7 years ago. Although she is small -as she mentioned several times- she could make herself heard and seen and she was the perfect guide. Her knowledge in history and archaeology is only overshined by her great spirit and atitudine. Also, she has a great smile! Thanks, Roberta for the cool experience on such a hot day!

The tour was straightforward and didn't waste your time by running you through a presentation before or after trying to get you to purchase something. Fabio was very knowledgeable, patient and kind. It rained the day we went but I'd like to say it was more enjoyable that way as it didn't seem very crowded for a Friday. The train was perfect to get to and from as long as you don't mind the 10 minute walks.

Es war eine sehr kompetente informative Führung, die Gruppe war überschaubar, wir haben viel verstanden und viel gesehen.