National Archaeological Museum Naples tickets

The artefacts were amazing and beautifully presented.

The Hop on Hop off bus route is really great. It allows you to see the most emblematic places in Naples from a comfortable seat. We enjoyed the different sights we passed and the freedom to get off or not as we pleased. Thanks a lot!

Great service for those who want an overview of the city and are short on time...there are two tours...Blue panoramic wonderful with breathtaking views of Naples and Gulf...with Vesuvius in the background...Red....a city center...less panoramic but gives you an approach to the city and its vitality....I recommend it....

Tour A (downtown) useful for a first approach to the city. Tour B wonderful! Magnificent views, ideal for a relaxing afternoon tour.

What a fantastic museum, with stunning artifacts housed in a beautiful building Definitely will be visiting again next time we are in Naples.

With the kids and the heat it was really pleasant to stop where we wanted to go and listen to the historical facts around the city

Getting tickets was easy , phone ticket exchanged on the bus for a paper ticket. We did both routes and given the heat and bright sun were pleased to have the roof on. Staff were friendly and attentive .

Saw most of Naples. I took both bus trips which were completely different from each other. It was awesome just to relax a bit and just see beautiful Italy from the bus.

The Hop-on Hop-off bus drive around the coastline of Naples was well worth the price. However, there was often a 30-minute wait standing in line to get on a bus for our trip at the end of May. Bring sunscreen and a good hat for sitting on the upper level of the bus while wating and not hardly moving in the heavy traffic around the city of Naples.

Good routes, great staff. Some areas of the city were kind of not great, not sure why there was a stop there (e.g. stop 3 on red line)

An absolute gem of a museum- High ceilings, beautiful statues,dynamite marble flooring. The entire museum is a masterpiece. I hope to have the pleasure of visiting this architectural gem in the future. The. bar encoded ticket was an easy way to enter the museum.

The view of the sea area of Naples and Posillipo was perfect and well timed . An absolutely unmissable overview!

Very happy having the 3 day pass for both the local public transportation to get to all the various museums and sits in Naples!! Great deal and would highly recommend getting it!!

This was a great museum to walk thru and continue to learn about our prior cultures. While we are more advanced in technology today, people of the past made things happen which paved the way. You want be disappointed with a tour of the museum.

It wasn't mentioned at the beginning that it would take two hours for the tickets to be available. We drove to the museum without a ticket and were already expecting to pay again. It seems that the alleged waiting time for entry was not caused by the museum, but by them. Museum was not overcrowded. But 4€ extra per ticket is not reasonable

Beautiful tour of Naples. Blue line panoramic over the spectacular Bay of Naples. Red line strategic to reach points of interest in the city center.

Very friendly and helpful staff.

Very punctual and professional

Great service, easy to order through the app and had a great day.

Beautiful tour very kind staff

Easy booking, friendly staff, good routes, everything covered.

Buses on time. Guide very helpful.

The guide was extremely friendly and very knowledgeable. She tailored the tour to our interests, showed us the most important sights, and shared interesting anecdotes and background stories. The tour is highly recommended – I’d do it again anytime.

The guide was excellent ! It was an exciting journey through the ancient life of Pompei. Trully memorable!!!!! Thank you so much!!!

Ticketing fine, museum guide was excellent.

The guide was excellent and the museum is magnificent.

Everything went very smooth. The guide was very good. It was a nice experience.

Nicoletta was a knowledgeable and friendly guide. She steered us round the many exhibits and pointed out the most poignant ones, given interesting background information which as lone travellers we would have missed. Highly recommended, although by rights we should have been refunded themuseum entry fee being the 1st Sunday in the month! Nicoletta certainly earned her fee.

Our ticketing experience was good, especially since it was a bit last minute. The Naples Archeological Museum was amazing and Adella did an excellant job conveying stories and the history of the artifacts. Pompeii finnally came out of a book for us. We always get so much more out of the experience when we explore with a local instead of doing a self guided tour. Thank you!

It arrived promptly by email I wasn't however aware that in addition to the tour I would have to buy an entrance ticket. This I feel should have been made clearer The tour leader was very helpful and knowledgeable and made our visit to the museum more enjoyable

A great tour with an excellent guide.

The guide was very knowledgeable and eloquent.

The guide proved to be knowledgeable. Only downside: there was no air conditioning!

My problems relate to the cooperation with Artecard. The support team there was helpful and took care of us. However, they were ultimately unable to help us properly: the transition to Artecard and the handling and updating etc. are simply too complicated. In addition, the list of museums does not match the reality. For example, the Capella San Severo.

On JANUARY 8, I sent the following e-mail, to which I received no reply: Hello, I bought 2 Artecard Napoli -3 days from January 7th. I was unable to validate/terminate the registration despite numerous kind exchanges all morning on January 7 via WhatsApp with Inna, local Headout operator in Naples. At 2.40pm, in desperation, I wrote to her: "Hello again, for hours my connection attempts have been unsuccessful. Please e-mail me my two validated tickets to use from what I've paid. Thank you, Walter." At 3.06pm, I tell him: "Since I can't validate my tickets, I'd like to point out that I had to pay for two tickets for Capodimonte and for the buses to Naples, normally included in the 3-day passes (as of this morning)!" At 3.08pm, Inna replies: "Hello, if I could have sent an email, I would have already done so, the card is digital, unfortunately there is no way to send an email, if you can't complete the check-in, you can request a refund, don't worry, we will refund the amount paid." Then, finally, she gives me your email address on which I write to you. I'll keep these exchanges at your disposal. I would ask you to proceed with the reimbursement of these 2 cards (on the card used for payment) and to inform me of the progress of the procedure. Yours faithfully Walter Grimmer Thank you for your reply.

The Napoli Tours team, Lucas and his colleague were very helpful. On the other hand, we had problems at the entrance to the San Martino museum because there was no internet connection. In public transport, it was impossible to validate on the machines. We went through with the ticket office staff.

So, I bought it so that I would have less stress. Activation was good. When using it, I always needed internet to log in, every 5 minutes the system kicked me out. There was no connection in the subway. Museums were not all included, so I accidentally spent the 3 museum credits. Public transport was included, but I couldn't go straight into the subway, I had to report to an employee every time and he let me in (out of pity). The need for improvement is there

These passes not only allow you to visit several attractions, but also to travel by public transport.

Naples is a magical city, neighborhoods and streets that have stood still in time. Of course there is great food and the prices are modest, nothing to say. With Arte-card we were able to really get around and visit a lot of museums without spending a lot. Neapolitans are unique, very outgoing but big-hearted. Napoli see you soon.

Once the mechanism is understood it gives more freedom of movement

The map provides access to many sites, but the explanations of how to use them are not self-explanatory. Needs improvement.

Hello It was good but we'd have to find a way not to have to give your email address and code each time. And it would be better over 4 days, which corresponds to a complete visit of the city and its surroundings.

our tickets bought through you have not been used and on top of that you don't want to refund them; very bad experience/ waste of time in Naples trying to solve the problem and loss of money . I'm not happy at all. I wouldn't recommend this site and I'm wondering if it's not a scam. We've never had a live person to help us.

It was great when it worked & was finally able to Download ticket to my phone

It worked all perfect. No issues 👍🏽 one (big) thing i didn't like : the activation process is too long. in my case : write via whatsapp with the team, download the app, register with my personal data and send the registration mail back to the team. For me it's not that big problem, but i think older people will get a problem with that for sure.

Easy to use the artecard and we had a wonderful visit to Pompei. Spent the whole day there and parked our car at the nearby europark which was good value. Pompei was everything we thought it would be and will visit again if we come to this area

It was so easy to use the artecard on the train, and equally as easy to visit the amazings attractions of Pompeii and Herculaneum.

We visited some great sites and used public transport in Naples.

The archeological sites are awesome with free entrance and 3 days transportation. You can go anywhere you want

Not having to worry about buying tickets for transport

The app always worked when needed. The transports were ok and the museums were

The artefacts were amazing and beautifully presented.

What a fantastic museum, with stunning artifacts housed in a beautiful building Definitely will be visiting again next time we are in Naples.

An absolute gem of a museum- High ceilings, beautiful statues,dynamite marble flooring. The entire museum is a masterpiece. I hope to have the pleasure of visiting this architectural gem in the future. The. bar encoded ticket was an easy way to enter the museum.

This was a great museum to walk thru and continue to learn about our prior cultures. While we are more advanced in technology today, people of the past made things happen which paved the way. You want be disappointed with a tour of the museum.

It wasn't mentioned at the beginning that it would take two hours for the tickets to be available. We drove to the museum without a ticket and were already expecting to pay again. It seems that the alleged waiting time for entry was not caused by the museum, but by them. Museum was not overcrowded. But 4€ extra per ticket is not reasonable