No problem at all. The trains were on time.
Everything worked out great, would book again next time 👌
Excelente service on time departures
Clean, air conditioned train with direct access to Pompeii archaeological park. It is much more expensive than the circumvesuviana train, but definitely worth the price. When you arrive at the train station, go to the information (not the ticket) desk and show the attendant your ticket and they will escort you and others right to the train you are scheduled to be on.
Easy to use tickets
I could not pront the ticket. Also there was a line to enter the train while on platform, and the conductors wanted to scam my ticket before i enter the train. Never had this cumbersome experience before.
Inclusions
One-way train transfer between Porta Nolana train station & Pompei Scavi Villa Dei Misteri train station
AC onboard
Nothing I took the wrong train because there's no indicator as to which is which. I want my money back.
Inclusions
One-way express transfers between Naples Porta Nolana or Porta Garibaldi train station and Herculaneum Ercolano Scavi train station
Air-conditioning onboard
Inclusions
One-way train transfers between Pompei Scavi and Sorrento
Air conditioning on board
The booking went really well, there was no overpriced surcharge. It would have been nice if I had also received a map when I showed my ticket. I didn't see it anywhere myself, but another visitor had one. The excavation site is similar to Pompeii - only smaller and generally less grandiose. The construction and layout of the houses is similar. Easy to traverse in 3 hours. Even on your own, if you want to get a taste of the atmosphere and understand the display boards with explanations in English. If you want more information, you should book a guide.
We love to see Di Ercolano. Was beautiful. more than beautiful. Great job all the work there. And tickets at headout is also great. we enjoy the fast entrance.
Easy to book, safe on the App and able to be saved as a screenshot. Open ticket for the whole day chosen so no pressure to get to venue at a specific time. Did get directed by staff direct to the entrance. Not sure there was much of a Queue but convenient. Amazing experience actually visiting Herculaneum. Not to be missed when visiting area. Direct local stopping train from Garibaldi rail station in Naples. Very cheap return ticket and regular service. From station straight down the road to entrance bit of a hill on the way back up. Definitely recommend at least 3/4 hrs to visit.
Speed simple to understand and use
Roman ruins in a magnificent state of preservation. A must visit.
Audioguide was good. As the ruins are in a pit and no breeze can be felt in there, it felt like being in a frying pan ( I was there in July). Therefore it was good to have a small area with trees and loungers to sit and rest in the shadow. There was also a water tap, but the water probably wasn't potable, so bring your own water. The area to explore is much smaller than Pompeii, so it could fit better to those who are not interested to spend a long time exploring the ruins - in comparison, Pompeii is really huge. Some very well preserved mosaics and wall paintings. Less people than in Pompeii.
Herculaneum was absolutely amazing! Our tickets said that an App based audio tour was included and that we should download it before arrival, but there was no link to it in the information provided. I found an App for Herculaneum for 1.99€ but didn't know if it was genuine. When we arrived at Herculaneum the guy at the ticket office said he didn't know anything about an App but we could pay 10€ for an Audio tour. This needs to be clearer on the tickets. Several other reviews on Headout mention the same issue.
The ticket provided access but when I booked it the information page indicated there was a audio guide to download but that was not an option with my ticket but that was not clear on the booking site.
Beautiful experience kind and professional staff the tickets perfect bravo compliments excavations Herculaneum fantastic
It is impressive to have been able to visit Ercolano, although it is small, it is better preserved than Pompeii and being able to enjoy a small courtyard at the end of the visit was very comforting!
Amazing site, however there are no normal trains stopping at the the station from the Sorrento line trains. We thus had to change trains. There was also no signs to the sire from the statio. Lastly there were only machine purchase food and drinks at the site.
Francesco was an awesome guide. He was enthusiastic about showing us what makes the site special and he was able to answer all of our questions. It was the best tour experience that we have ever had. Highly recommend!
Nothing to complain about, we already had our tickets in PDF format on the laptop and we were straight home in a matter of minutes. It was great.
Brilliant day. Travelled via train from Sorrento. Staff at the site were very helpful and polite. Awesome location stayed all day wandering around. Highlight of our visit sp far. A definite must do lication
It was easy to book and we didn't have to queue. Top! But why we had to enter the names for each of us (6 people) was not clear to me. The names were then no longer on the tickets either
Herculaneum...very nice surprise. But we had a lot of trouble finding the entrance to the site. Then everything went smoothly.
After ordering tickets, I recieved a notification to download my tickets, however there was not a option to print my vouchers, I had to complain to a 'robot', which solved nothing. I was eventually contacted by a real live person, who supplied information to me to print the tickets. This should have been an option at the point of download. I personally do not want tickets downloaded to a phone because ; 1. I am not very fluent with mobile technology and 2. The World, His Wife and their Children now ALL have phone with tickets on and so by default , that is the longest que to be in.
Easy to book and park close to the entrance, as there's free motorcycle parking. I was first person in the place at 0830. Staff were wonderful and helpful. Exhibition in the buildings were superbly kept and laid out. The town itself was super. And think the preservation is amazing.
Skip the line meant we could go straight to the entrance of the site when we arrived. We had used the train. The site was fascinating and it was easy to move around and see everything we wanted to. There were some small private groups but they didn't impede those of us who wished to be independent visitors. Take change with you for the refreshment area.
Nice visit. Nice site and not too crowded. Just a few groups of tourists blocking access to several villas...
Herculaneum is truly a magical place. To see how people lived and the beautiful mosaics and paintings was so amazing. We were impressed to see so many local school groups touring the site; what a fabulous educational experience for them.
Very good. Would have loved to see the theatre. A shuttle bus direct from Vesuvious to Herculanium (the same as Pompei to Vesuvious) would be great but found the train OK. Xx
Everything was easy and amazing
Entry went smoothly. The audio guide was worth it – lots of information. A passport is required to borrow it.
Everything worked out great, Herculaneum and the National Museum in Naples are definitely worth a visit!
Inclusions Herculaneum Tickets
Campania Express Transfer
One-way express transfers to/from Naples Porta Nolana Train Station and Herculaneum Ercolano Scavi Train Station
Air-conditioning onboard
Herculaneum Tickets
Campania Express Transfer
Sylvia
Jarna
Steven