Book Capri Cruises

Worst experience ever. The sent me the wrong ticket.

The organization of the port isn't the best, but Snav's service is excellent. On the way back, we wanted to bring our timetable forward and we were allowed without any bureaucracy.

Nothing. Information was clear. Plus for etickets.

Very good experience, smooth and fast boat ride and also a competitive price.

I got scammed with my trip from Naples-Capri-Naples on Sat 11.5.2024 (Reservation No. 17922306). Both tickets were paid in internet, but I got info from return trip from Capri to Naples at 5:10PM, that boat is full and new time needed to be selected. I choosed 6:10PM. I did not ever got confirmation for that, and both harbour ticket offices refused to give tickets. To avoid got left to Capri island, I had to buy three new tickets (2 adult, 1 children). So I lost 66€ money, which disappointed us a lot. Nobody was interested to help, so this feals like a scam on purpose. We cannot recommend your service to anyone - unless you pay our money back. Per favore restituiscici i nostri soldi, grazie.

I recived tickets for a different day than I ordered them for, support sent a default template email suggesting to give app credits, followup emails to them were "failed to deliver"

Seasick. Need a bigger boat on both legs . Hydrafoil to small in rough weather

Worst experience ever. The sent me the wrong ticket.

The organization of the port isn't the best, but Snav's service is excellent. On the way back, we wanted to bring our timetable forward and we were allowed without any bureaucracy.

Nothing. Information was clear. Plus for etickets.

Very good experience, smooth and fast boat ride and also a competitive price.

I got scammed with my trip from Naples-Capri-Naples on Sat 11.5.2024 (Reservation No. 17922306). Both tickets were paid in internet, but I got info from return trip from Capri to Naples at 5:10PM, that boat is full and new time needed to be selected. I choosed 6:10PM. I did not ever got confirmation for that, and both harbour ticket offices refused to give tickets. To avoid got left to Capri island, I had to buy three new tickets (2 adult, 1 children). So I lost 66€ money, which disappointed us a lot. Nobody was interested to help, so this feals like a scam on purpose. We cannot recommend your service to anyone - unless you pay our money back. Per favore restituiscici i nostri soldi, grazie.

I recived tickets for a different day than I ordered them for, support sent a default template email suggesting to give app credits, followup emails to them were "failed to deliver"

Seasick. Need a bigger boat on both legs . Hydrafoil to small in rough weather

Simple! Easy, quick access from the airport.

It was a perfect experience and the only negative experience was that the bus driver was not helpful when scanning our arcades.

transport on time and easy to find both at the airport and the ferry terminal. Tickets on the app, no need for internet, very good. inexpensive and fairly fast 35 min, many departures

I had problems understanding the name of the stop and nearly missed the station. It should also be displayed. We had about 20 min waiting time because there were long queues. The price is very good though.

Plane was delayed. Last Alibus according to timetable 11:45 pm. Bus was waiting. Departure 11:55 pm. No idea if it was luck or the norm. I have very positive memories of this. The bus driver was also really nice and helpful.

Everything went very well. The bus was on time and took us to the port without any problems. Everything was well signposted so that we could easily find the bus at the airport

+ Reasonable overall rate + Air-conditioned bus + friendly driver - booking fees > 10% of the ticket price, whereas by booking online we avoid sales in the alibus and reduce logistical problems... it doesn't make sense except to charge more than advertised 😡 - The interminable queue to get on the bus (3 full buses before you can get on), we need buses that can accommodate more passengers. - Bus not adapted to passengers' luggage, a shame for a shuttle serving the airport...

Lots of people. We couldn't get on the first bus, but another arrived a few minutes later. You can buy tickets directly from the driver. Allow a little margin to avoid stress in case you have to wait for the next bus to the airport.

Practical and inexpensive. Follow the arrows to find the starting point. Be careful, it's very crowded, so don't be sure you'll be able to use the first bus. But the next one arrives quickly

Quick and easy online purchase, well-located port bus stop. Few seats, however, and large pieces of luggage cluttering up ...

The best thing the driver helped us because I went from first stop to station, as I confused garibskdi station with garibaldi square and this same place and continue to port, but he took me near cab stop, in error is to confuse, 3 stops because there are only two stops.

Easy to use however the bus stop location is far and bus is crowded. There should be limited number of passengers only to allowed in the bus given that passengers are carrying luggages too.

Alibis was well signposted, easy to find and reach. Everything ran smoothly. Only a very short wait, we got to the port quickly and safely. Gladly again

There were lots of people, but the organization was very efficient. It took us about 30 minutes to get from the airport to the train station. Great service

Unfortunately, the bus was very, very full with people and luggage. You could only be transported in a very cramped and standing position - despite the reservation.

Quick and easy. Best way to get into town

Reliability, friendliness

An easy way to purchase tickets.

Good bus frequency at very reasonable fares

We used Alibus and metro. The experience was good and punctual

very good I'm happy driver super nice bus good coffort

The transfer worked wonderfully!

He left on time. The driver drove well.

Easy booking and efficient ticket presentation.

Very convenient to get to the airport

We had an incredible trip to Capri and loved every minute. The boat ride was informative and the views were breathtaking!

No support before 8:00, when pick-up time at 7:40 is not showing up. Blue Grotto trip is actually sailing BY Blue Grotto, which is disappointing.

I liked that it took us to capri. I didn't like how we had to wait another 30 minutes to stand in line to grab our ferry tickets. We didn't get to do the blue grotto even tho it was included.

Was informed of cancelation after reaching the meeting point. Trip did not happen

The service has worked, however the information from the staff were not always correct. Nevertheless I´ve found like main problem, that in the inclusion is clearly stated visit of Blue Grotto, which was not the case, it was necessary to pay additional 18€ per person. So, I would like to claim 18€x2 persons, i.e. 36€ credit back.

This was an excellent tour!! Highly recommend!! Swimming off the boat was incredible and being able to see all the way around the Island was amazing!

Unfortunately we booked the tour with Capri , Anacapri visit all the transporation in the capri island included and visit to blue grotto. But we didn't get the same tour . We need ourselves to book the transportation in capri island and alternative tour option said in the itenary if blue grotto closed was not also fully provided like we were not taken the boat trip full round the ireland . We paid 125 euro and the boat tour we have taken were with the people who paid 75 euro . I rated as awesome since the alternative tour expirience were good but not worth it for as much we paid . So ideally request for 50 euro refund paying 75 euro as others has paid in the tour, atleast the transportation charge inside the island and the blue grotto entry charge need to be refunded.

I liked the tour guides they speak multiple languages and they made the trip amazing. But we did get the chance to make all the stops as we went to the blue cave. I hope that I will get to see it next time

I liked everything, the place, the landscapes, the guide, etc. Nothing to complain about

In the highlights it was mentioned that transportation in Capri and Anacapri is included in the tour. However that was not the case. We were left to our own and we had to go around ourself. Hence we couldn't cover much. Also I came to know that the other people in the group paid much less amount(around 75Eur) for the same tour. So I even have doubt that we were put on a wrong tour due to less bookings. I regret booking this tour through head out, never booking through head out again. Pick up was provided which was good, however they colllected 10 Eur again for that. Overall unpleasant experience, not worth for the money.

The trip needed more organization. Lunch place wasn't good. Due to weather we couldn't go to Blue Grotto. Overall experience, I will give it a 4/10